FAQ – Beeva

General Questions

What is stainless steel jewelry?

Stainless steel jewelry is made of stainless steel, a durable and hypoallergenic metal alloy. It does not tarnish and retains its shine for a long time.

Is stainless steel jewelry of good quality?

Yes, high-quality stainless steel jewelry is robust, corrosion-resistant, and retains its shine for a long time. The quality depends on the workmanship and the thickness of the material.

Care and Durability

How do I care for stainless steel jewelry?

-Wash with a soft cloth and mild soap
- ⁠Clean after swimming or exercising.
- ⁠Store separately from other jewelry.
- ⁠Use special stainless steel cleaners.

Can stainless steel jewelry break?

Stainless steel is very robust, but under extreme pressure or strong bending, thin chains or links can break. Our pieces are tested for durability.

Orders and Delivery

How long does shipping take?

- Germany: 2-4 business days
- EU: 5-10 business days
- Express shipping option available

Is there a return guarantee?

Yes, we offer a 14-day return policy for unworn jewelry in its original packaging.

Which payment methods do you accept?

- Credit Card
- ⁠PayPal
- ⁠Bank Transfer
- ⁠Klarna (depending on region)

Sizes and Adjustments

Can I have necklaces or bracelets shortened?

Most of our chains have a standard length. Some models offer extension chains. For special adjustments, please contact us before purchasing.

How do I find my ring size?

You can find ring sizes on our website. We are also happy to advise you personally via email.

Gifts and Custom Orders

Do you offer engravings?

Not yet, but soon we will offer an engraving service for many of our items for an additional charge.

Is gift wrapping available?

Yes, all orders are shipped in attractive gift packaging. Premium gift boxes are available as an option.

Do you make custom orders?

For individual pieces or larger quantities, please contact us directly for a personalized quote.